- TURNING OFF CLOSED CAPTIONING COMCAST UPDATE
- TURNING OFF CLOSED CAPTIONING COMCAST SOFTWARE
- TURNING OFF CLOSED CAPTIONING COMCAST TV
But it was pretty bumpy, and Comcast never said that it was a limitation of HDMI/component.Īlso, the Comcast DVR makes it very hard to quickly toggle captions on/off, because you must turn off the DVR every time you want to change the setting. I called Comcast to get help, and talked with a support person who tried very hard, and ultimately directed me to the "hidden" setup menu on the DVR to enable closed captions (see above). You can read more about this limitation of HDMI and component on the HDTV interoperability issues section on the main Wikipedia page for closed captions. If you connect any device (Comcast's DVR, Tivo, etc) by HDMI/component, you must use that device's menu to decode the closed captions - your TV's closed caption button will never show captions when connected this way.
TURNING OFF CLOSED CAPTIONING COMCAST TV
This was the first time I've connected a TV using HDMI or component cables, so I never ran into this closed caption issue before. The problem is that HDMI and component connections cannot carry closed captions for the TV to decode. The problem was not with my TV or the DVR.
TURNING OFF CLOSED CAPTIONING COMCAST SOFTWARE
If your box still has the old software (you've tried the instructions above and they don't work), here's a quick cheat sheet for enabling closed captions on the Comcast DVR manufactured by Motorola ( picture).
But the closed captions button on my TVs remote did not seem to work. I like to temporarily turn on captions when trying to figure out what someone said, or if there's a lot of background noise. Last weekend I lost a few hours trying to get closed caption to display with my Comcast DVR connected to my TV with an HDMI cable. If your box does not have the menus seen above, you'll have to use my older instructions below (after the break) until your box is updated.įYI, you still cannot use your TV remote closed captions button when your DVR is connected to your TV with HDMI and component connections. You'll see a setting for "Closed Caption", which you can change between off & on by using the left & right arrow on the remote (or box).Then choose the "Closed Captioning Setup".In the on-screen menu, choose the "Setup" button (using the arrows and Ok button on the remote or box).Press the Menu button twice on the Comcast remote (or on the box).I can now turn captions on/off from the "regular menus" (no need to turn the cable box on & off).
TURNING OFF CLOSED CAPTIONING COMCAST UPDATE
Good news, it's much easier to turn on closed captions on my Comcast DVR manufactured by Motorola ( picture) because of a recent update to the Comcast DVR software.